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Ghost of Tsushima A problem has occurred with your display driver

A guide on how to fix "A problem has occurred with your display driver", "DXGI_ERROR_DEVICE_HUNG", and "DXGI_ERROR_DEVICE_REMOVED" errors and crashing issues in Ghost of Tsushima DIRECTOR'S CUT on Windows PC.

Ghost of Tsushima A problem has occurred with your display driver

Experiencing crashing issues while playing Ghost of Tsushima DIRECTOR'S CUT on PC can be frustrating, especially when they disrupt the immersive experience during critical dialogue or cutscenes.

These crashes often seem to happen randomly, irrespective of how long you've been playing, which can make troubleshooting a bit challenging.

However, this guide will walk you through several potential solutions to resolve the "A problem has occurred with your display driver", "DXGI_ERROR_DEVICE_HUNG", and "DXGI_ERROR_DEVICE_REMOVED" errors in Ghost of Tsushima on PC.

Common Error Messages

Before diving into the fixes, it's crucial to understand the common error messages associated with this issue:

  • PC shut down while playing
  • Randomly BSOD (Blue Screen of Death)

The error message typically reads:

"A problem has occurred with your display driver. This can be caused by out-of-date drivers, using game settings higher than your GPU can handle, an overheating GPU, or an error with the game. Please try updating your graphics drivers, or lowering your in-game settings."

Potential Causes

Several factors might be contributing to this problem:

  • Crashes often occur during dialogue or cutscenes.
  • The issue appears randomly and doesn't correlate with the session length.
  • Memory allocation problems might be involved.
  • Sudden FPS (frames per second) spikes could be a trigger.

How to Fix Ghost of Tsushima Crashing Issues

To fix "A problem has occurred with your display driver", "DXGI_ERROR_DEVICE_HUNG", and "DXGI_ERROR_DEVICE_REMOVED" errors in Ghost of Tsushima DIRECTOR'S CUT on PC try these solutions:

Solution 1: Adjust Display Settings

One of the simplest fixes involves tweaking your display settings:

  1. Turn off DLSS (Upscale Method) and Frame Generation in the Display Settings.
  2. Change Windows Mode from Fullscreen to Exclusive Fullscreen. This change can help stabilize the game and prevent crashes.

Solution 2: Modify Registry Settings

Warning: Modifying the Windows Registry can be risky. If you're not confident, please seek assistance or avoid this step.

  1. Open the Start Menu, type regedit, and click on Registry Editor.
  2. In the address bar at the top, paste Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers and press Enter.
  3. Right-click in the white space of the right-hand pane, select New, then click on DWORD (32-bit) Value.
  4. Rename the new value to TdrDdiDelay and press Enter.
  5. Double-click the TdrDdiDelay entry, choose Hexadecimal under Base, and set the Value data field to 3c. Click OK.
  6. Create another new DWORD (32-bit) Value by right-clicking the white space again and selecting New -> DWORD (32-bit) Value.
  7. Name this new value TdrDelay and press Enter.
  8. Double-click the TdrDelay entry, ensure Hexadecimal is selected for Base, and set the Value data field to 3c. Click OK.
  9. Double-check both entries (TdrDdiDelay and TdrDelay) to confirm that their values and settings are correct.
  10. Close the Registry Editor and restart your PC to apply the changes.

By carefully following these steps, you can modify the registry to help prevent display driver crashes (DXGI_ERROR_DEVICE_HUNG) while playing Ghost of Tsushima on PC.

Solution 3: Reduce Memory Clock Speed

For some users, reducing the memory clock speed has resolved the issue.

So reducing the memory clock speed and disabling XMP (Extreme Memory Profile) settings can help resolve display driver crashes in Ghost of Tsushima.

What Causes This Issue?

High memory clock speeds and XMP settings can push your system's RAM beyond its stable operating limits.

This can lead to instability, especially in demanding games like Ghost of Tsushima.

Sudden FPS spikes or excessive memory allocation during gameplay can trigger these crashes.

Reducing the memory clock speed and disabling XMP can help ensure that your RAM operates within stable limits, preventing sudden FPS spikes and memory allocation issues that could cause display driver crashes.

These steps can be especially beneficial if you have overclocked your system or if your RAM is running at higher speeds than the system can handle stably.

By carefully adjusting these settings, you can enhance the stability of your system and enjoy a smoother gaming experience.

Steps to Reduce Memory Clock Speed:

  1. Open Your GPU Overclocking Software: This could be MSI Afterburner, EVGA Precision X1, or another tool provided by your GPU manufacturer.
  2. Locate the Memory Clock Setting: This is often labeled as "Memory Clock" or "Mem Clock".
  3. Lower the memory clock speed by 100-200 MHz. Apply the settings and monitor for stability.
  4. Launch GoT and see if the crashes persist. If they do, consider lowering the memory clock speed further.

Steps to Disable XMP:

  1. Restart your PC and press the appropriate key (usually Delete, F2, or Esc) during the boot process to enter the BIOS/UEFI setup.
  2. Look for a menu labeled OC, Overclocking, or something similar.
  3. Locate XMP Settings: Find the setting labeled XMP (Extreme Memory Profile).
  4. Change the XMP setting from Enabled to Disabled.
  5. Save your changes and exit the BIOS/UEFI. Your system will reboot.

Solution 4: Turn Off Overclocking

Overclocking can push your GPU beyond its limits, leading to instability.

Turning off overclocking or undervolting the GPU can help stabilize performance and eliminate crashes.

Solution 5: Roll Back GPU Drivers

In some cases, the latest GPU drivers may not be fully compatible with the game. Rolling back to a previous driver version can be a quick fix:

  1. Download an older driver from the NVIDIA driver archive.
  2. Uninstall your current GPU drivers using Display Driver Uninstaller. DDU Guide.
  3. Restart your system and install the previous driver.

By following these steps, you can potentially fix the "A problem has occurred with your display driver" error and enjoy a smoother gaming experience with Ghost of Tsushima.

Always remember to monitor your GPU's temperature, and adjust your game settings to suit your hardware capabilities.

If one solution doesn't work, try the others until you find the one that resolves your issue.

However, if the problem persists despite trying all the suggested solutions, it may indicate a deeper issue with your hardware.

Specifically, the problem could be related to your PSU (Power Supply Unit) or GPU (Graphics Processing Unit).

A failing PSU might not provide consistent power to your components, while a defective GPU could struggle with rendering tasks, leading to crashes.

In such cases, consider consulting a professional technician to diagnose and address the hardware issues.