If you are having problems with running the Red Dead Redemption 2 on PC, you should follow these steps to fix it. This guide can solve some issues on Red Dead Redemption 2, such as the game does not start, crashes, black screen, “Has Exited Unexpectedly error” .
Firstly, you need to install/reinstall the Rockstar Games Launcher.
- Run the Rockstar Games Launcher
- Go to the Settings
- Select the Red Dead Redemption 2 on the My installed games tab.
- Click on the Verify Integrity button. It will scan the Red Dead Redemption 2 files to verify the integrity attempt to download and replace ant missing or corrupt files.
- If your game on the Epic Games launcher, open up the Epic Games launcher.
- Go to the Library
- Find the Red Dead Redemption 2 in the list.
- Click the “…” icon to the right of “Red Dead Redemption 2”
- Click on the Verify
- Go to the Steam library
- Right-click on the Red Dead Redemption 2, go to Properties.
- Go to the LOCAL FILES tab
- Press the VERIFY INTEGRITY OF GAME FILES button.
- Go to the folder where the Red Dead Redemption 2 is installed.
- Go to the Redistributables folder and open the DirectX folder.
- Run the DXSETUP.exe application and install it.
- Go to the Redistributables folder and open the VCRed folder.
- Run the vc_redist.x64.exe application (Microsoft C++ 2015-2019 Redistributable) and install it. If already installed, repair it.
- Then, go to the Redistributables folder. Run and install the VulkanRT-220.127.116.11-Installer.exe application.
- Reboot your computer.
Keep your computer’s graphics drivers updated.
People who have an NVIDIA graphics card can download and install their new drivers here.
People who have an AMD graphics card can download and install their new drivers here.
You need to use DDU to completely uninstall the graphics drivers.
- Update your OS. In Windows 10, click on the Start icon.
- Go to Settings
- Click on the Update & Security.
- Check for updates.
- If you are using Windows 7, go to https://www.microsoft.com/en-us/download/details.aspx?id=36805
- Click on Download button.
- Select the Windows6.1-KB2670838-x64.msu
- Click on Next
- Install it after download.
Also, I suggest you update all other drivers too. (Bios, Audio, Lan, Chipset)
Especially, if Red Dead Redemption 2 crashes with black screen, Download and install the Media Feature Pack for N versions of Windows 10.
- Go to the https://www.microsoft.com/en-us/software-download/mediafeaturepack
- Select your version of Windows from the edition list.
- Click on Confirm button.
- After that, click on “64-bit Download” button
- After the download is completed, install it.
- Download the “All in One Runtimes Download” tool.
- Run the exe application.
- Click on the “Installieren” button.
- Install/repair all runtimes.
Try to exit background programs such as MSI Afterburner, EVGA Precision X1, RTSS Rivatuner, ASUS GPU Tweak II, Fraps, Discord, Skype, Keyboard&Mouse software, Nvidia GeForce Experience, AutoHotKey, script apps.
You should also disable your Firewall/Antivirus or you can add RDR2.exe in the exceptions list in your antivirus software.
- Type the msconfig on Windows search box.
- Press Enter key
- Go to the Services tab.
- Select “Hide all Microsoft services”
- Click on the “Disable all” button.
- Finally click on the OK button.
- Restart the PC.
Turn off the OC (overclock) in Bios/UEFI and GPU software.
- Go to the folder where the game is installed.
- Right-click on the RDR2.exe application
- Hit the Properties
- Tick “Disable full-screen optimizations” on the Compatibility tab.
- After that, click on the “Change high DPI settings” button.
- Under the “High DPI scaling override” section, tick the “Override high DPI scaling behavior“
- Use the “Scaling performed by:” drop-down menu and select the “Application”
- Click on the OK and again OK.
You should clear your local profile details on Rockstar Games Launcher.
- Go to the Settings in Rockstar Games Launcher.
- Select the Account Information on the Launcher settings section.
- Click on the Delete button to the right of “Delete local profile”
- Click on the Confirm button.
- After that, sign in to the Rockstar Games Launcher again.
- If your laptop has Intel graphics processor and Nvidia, go to the NVIDIA Control Panel.
- Click the Manage 3D settings
- On the Global Settings tab, set the Preferred graphics processor to High-performance NVIDIA processor
- Then, go to the Program Settings tab
- Click the Add
- Select the Red Dead Redemption 2 from the list
- Set preferred graphics processor to “High-performance NVIDIA processor“
- Apply and close the NVIDIA Control Panel.
- Navigate to C:\Windows\System32\amdvlk64.dll
- If the amdvlk64.dll file exists in the System32 folder, delete the amdvlk64.dll
To anyone with this problem. Red Dead Redemption 2 was trying to run my game in HDR even though I don’t have an HDR monitor. Let the game crash once then launch in safe mode. Turn off HDR under display settings, then relaunch and everything ran perfectly fine. Hope this helps some people.Wade
For me it was because I was using a HDR screen (LG OLED C7 55″). I noticed it went black screen after the HDR logo popped on. I had to enable HDR in windows settings (right click desktop, switch “Play HDR games and apps” to ON). Not sure if HDR is working correctly as menu is quite dull but the game is running now. I usually use the feature switched off as most games switch HDR on when they load and there are less problems but that was not the case with RDR2.Paul Green
Thanks to Wade and Paul Green. Also, you can disable the HDR in settings file. There isn’t HDR settings in my file, so I don’t know how to change it exactly. However you can check it. Location > C:\users\*YourUserName*\documents\Rockstar Games\Red Dead Redemption 2\Settings\system.xml
Install the Graphics Tool in Windows 10.
- Go to the Windows Settings > Apps > Apps & features
- Click on the Manage optional features
- After that, click on the “Add a feature“
- Select the Graphics Tools and click on the Install button. This adds DirectX Graphics Tools support.
Make sure disabled the Windows Sonic for headphones.
- Right-click on the Speakers icon in system tray, in the right bottom corner.
- Go to the Spatial sound and select the Off.
If you changed the Graphics API to DirectX 12 from Vulkan, that may cause crash. You need to changing back to Vulkan. To fix it, you need to delete the system.xml file.
- Go to C:\Users\*YourUserName*\Documents\Rockstar Games\Red Dead Redemption 2\Settings
- Find the system.xml file in the Settings folder and delete it.
DIRECTX 12 Crash RESOLUTION! If you changed from vulkan to directx 12 in the advanced graphic settings here is how you fix it. Go to Documents > Rockstar Games > Red Dead Redemption 2 > System > Right Click on System.xml and select edit. Under advanced graphics change kSettingAPI_DX12 to kSettingAPI_Vulkan.coopgamercouple
I wasn’t able to play last night at all and I finally found the file I was looking for to change this.
Unplug your gamepad/controller and try to run RDR2. The controller or other USB device may be preventing the game from starting.
Offline play could not be verified. (Code 149)
You need to verify integrity and disable your Antivirus software.
Activation Required Error
Sign out your Rockstar Games Launcher and log in again. If this issue persists, change the DNS and restart your router.
Crash During Gameplay
After crash, run the Rockstar Games Launcher as Administrator. Always run the launcher this way (administrator). Use safe mode, disable the HDR and set Graphics API to Vulkan in graphics settings. If all of these things didn’t help you out, then you should lower your graphics settings.
Hope it helps. I will update the post. Please let us know in the comments below, whether you are still facing any issue.
Last Updated on 6 December, 2019 1:23 am EST