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NBA 2K24 Crashing, Freezing, Not Launching, Black Screen Fix

September 7, 2023
September 7, 2023
NBA 2K24 Crashing, Freezing, Not Launching, Black Screen Fix

Nothing beats a smooth game of basketball, NBA 2K24, except when the experience is hindered by crashing, freezing, not launching, or the dreaded black screen issues. But, worry not, basketball fans!

We've got you covered with an all-inclusive guide. Below, we dive deep into step-by-step solutions for all these pesky problems.

Troubleshooting Crashing, Freezing, Not Launching, Black Screen Issues in NBA 2K24

Players are undoubtedly familiar with various glitches like crashes, freezes, or NBA 2K24 outright refusing to launch. First things first, let's make sure your rig meets the minimum system requirements for NBA 2K24:

  • OS: Windows 10 64-bit or Windows 11 64-bit
  • Processor: Intel Core i3-2100/ AMD FX-6200 (Must support SSE 4.2 and AVX)
  • Memory: 6 GB RAM
  • Graphics: NVIDIA GeForce GT 450 1GB/ ATI Radeon HD 7770 1 GB or better
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 150 GB available space
  • Sound Card: DirectX 9.0x

Note: An AVX-enabled CPU is crucial for running NBA 2K24 on a PC. If you're unsure whether your processor supports AVX, check out this guide: How to Check if My CPU Supports AVX.

1. Repair Game Files

  1. Open your Steam Library.
  2. Right-click on NBA 2K24.
  3. Next, navigate to Properties.
  4. Go to the Installed Files tab.
  5. After that, click Verify Integrity of Game Files.

After doing this, Steam will scan and replace any missing or corrupted files. This could very well nip the issue in the bud.

2. Update Graphics Drivers

Outdated graphics drivers can certainly be the culprit behind crashes and freezes. So updating them can be your quick fix.

Updating your graphics drivers is a vital step in troubleshooting any game-related issue, including crashing, freezing, not launching, or black screen problems in NBA 2K24. Let's break it down by the type of GPU you might be using.

For NVIDIA Graphics Cards:

  1. Right-click on your desktop.
  2. Choose NVIDIA Control Panel.
  3. Navigate to Driver Updates.
  4. Click Check for Updates.

Or you can manually update by visiting the NVIDIA Driver Downloads page.

For AMD Graphics Cards:

  1. Right-click on your desktop.
  2. Choose AMD Radeon Settings.
  3. Navigate to System.
  4. Go to the Software tab.
  5. Click Check for Updates.

Alternatively, you can manually update by heading to the AMD Driver and Support page.

For Intel Integrated Graphics:

  1. Right-click on your desktop.
  2. Choose Graphics Properties.
  3. Click Options and Support.
  4. Then, click Information Center.
  5. Check your driver version and compare it with the latest available on the Intel website.

You can manually download Intel drivers from Intel's Driver & Support Assistant.

3. Force the Game to Use Your Dedicated GPU

  1. Right-click on your desktop.
  2. Open Display Settings
  3. Then go to Graphics settings.
  4. Click Browse under the "Classic Apps" section.
  5. Find the NBA 2K24 executable and add it.
  6. Set the GPU preference to High Performance.

Especially on laptops, the game might use the less powerful integrated GPU. Forcing it to use the dedicated GPU can dramatically improve performance and potentially fix crashing issues in NBA 2K24.

4. Update OS

  1. Open Settings.
  2. Click Update & Security.
  3. Click Check for Updates.

An out-of-date operating system is indeed a sneaky factor contributing to game crashes. Always make sure you're up-to-date.

5. Install DirectX and Visual C++ Redistributables

DirectX: https://www.microsoft.com/en-US/download/details.aspx?id=35

Microsoft Visual C++ Redistributable packages for Visual Studio 2015, 2017, 2019, and 2022: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

Often, games like NBA 2K24 won't launch because of missing software essentials like DirectX and Visual C++ Redistributables. Installing these can resolve the issue.

6. Run as Administrator

  1. Right-click on the NBA 2K24 shortcut.
  2. Go to Properties.
  3. Click on the Compatibility tab.
  4. Tick the box for "Run this program as an administrator".

Some game files need administrative permission to run smoothly, so this step could definitely help you out.

7. Close Background Applications

  1. Press Ctrl + Shift + Esc to open the Task Manager.
  2. Right-click and end tasks for any unnecessary applications.

Having too many apps running in the background can hog system resources. Closing them frees up power for a smoother NBA 2K24 experience.

8. Repair Missing or Corrupted System Files

  1. Search for cmd in the Windows search bar.
  2. Right-click on the 'Command Prompt' result and select Run as administrator to open Command Prompt with administrative privileges.
    • Note: Running the Command Prompt as an administrator is crucial for this task.
  3. Once the Command Prompt window is open, type the command sfc /scannow and press Enter.
    • Make sure to include the space between 'sfc' and the forward slash.
  4. The System File Checker will now scan all protected system files and replace corrupted files with a cached copy stored in your system.
    • This process can take some time, so it’s a good idea to grab a cup of coffee or catch up on some NBA highlights while you wait.
  5. Once the scan is complete, you'll see one of the following messages:
    • "Windows Resource Protection did not find any integrity violations.": This means your system is clean and you can exit the Command Prompt.
    • "Windows Resource Protection found corrupt files and successfully repaired them.": This means the corrupted files were fixed. Details can be found in a log stored on your PC.
    • "Windows Resource Protection found corrupt files but was unable to fix some of them.": In this case, you'll need to manually repair files, which is a bit more advanced.
  6. Restart your computer regardless of the message to ensure all changes take effect.

If your NBA 2K24 is crashing or freezing, missing or corrupted system files on your computer could be the villain behind the curtain.

Repairing these files might sound like a job for a tech wizard, but don't worry; it's something you can definitely do yourself.

9. Tweak Your Graphics Settings

  1. Launch NBA 2K24 .
  2. Navigate to Graphics Settings.
  3. Lower your graphics settings, turn on VSync, and set your monitor refresh rate to 60 Hz.

Sometimes, it's the graphics settings that are causing the game to crash. A quick tweak can often solve the problem without a hitch.

NBA 2K24 should be a seamless gaming paradise, not a glitch-infested nightmare. We've gone through extensive, easy-to-follow troubleshooting steps to get you back on the court, where you belong.

So gear up, and may your game run as smoothly as a perfect slam dunk!