Home » Age of Empires III: Definitive Edition is not launching, crashing to desktop (Fixes)
Age of Empires III: Definitive Edition

Age of Empires III: Definitive Edition is not launching, crashing to desktop (Fixes)

Age of Empires III: Definitive Edition crashes to desktop after the game launches or during gameplay. If you too are experiencing the same issues, you should try the methods below to fix it.

Age of Empires III: Definitive Edition is not launching, crashing to desktop (Fixes)

Note: AoE3:DE is currently only supported for Windows 10. So you may not be able to play the game on Windows 7 or 8. Also, you should check if your PC meets the minimum specs for Age of Empires 3 Definitive Edition.

Minimum system requirements for Age of Empires III: Definitive Edition

  • OS: Windows 10 version 18362.0 or higher
  • CPU: Intel i3-2105 @ 3.1GHz or AMD Phenom II X4 973 with an average CPU Passmark score of 3735 or better
  • Memory: 8 GB RAM
  • GPU: GeForce GT 430, Radeon HD 5570, or Intel HD 4400 with an average Passmark G3D Mark of 570 or better
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 42 GB available space
  • Additional Notes: 2 GB VRAM

Troubleshooting steps for launch or crashing issues in AoE III DE

Let’s take a look at the troubleshooting tips to help you fix the problem.

Method #1

Run the game as an administrator.

  • Go to your Steam library
  • Right-click on Age of Empires III: Definitive Edition
  • Go to Manage > Browse Local Files
  • Right-click on AoE3DE_s.exe application
  • Select Properties
  • Go to the Compatibility tab
  • Under the Settings section, check the “Run this program as an administrator” option.
  • Click OK
  • Try to run the game.

If you are a Xbox Game Pass (Microsoft Store) user, you need to login to Windows 10 with an Admin Account. Or follow these steps:

  • Navigate to Program Files\WindowsApps\Microsoft.MSGPBoston_*****__8wekyb3d8bbwe
  • Right-click on AoE3DE.exe application
  • Select Properties
  • Go to the Compatibility tab
  • Under the Settings section, check the “Run this program as an administrator” option.
  • Click OK

Method #2

Add Age of Empires III: Definitive Edition’s exe application to the list in Windows 10 Graphics Settings and set the game to use high performance mode on your dedicated graphics card.

  • Enter graphics settings into Windows search box, then select Open once the results populate.
  • Click the Browse button under “Graphics performance preference” in the window that appears.
  • Select the exe of the game.
    The exe location for Steam: …\steamapps\common\AoE3DE\AoE3DE_s.exe
    The exe location for Microsoft Store: …\Program Files\WindowsApps\Microsoft.MSGPBoston_8wekyb3d8bbwe\AoE3DE.exe
  • Then click Add
  • After that click on the Options button.
  • A new window will popup, select the High performance in the Graphics preference page.
  • Then click Save button.
  • Restart your PC.

Method #3

When your GPU drivers are out of date or suffering from some corruption, this can lead to crashes. So I recommend that you completely uninstall the old graphics drivers before updating to the latest one. You can download the latest graphics drivers from the links below.

Nvidia: https://www.nvidia.com/en-us/geforce/drivers/
AMD: https://www.amd.com/en/technologies/radeon-software
Intel: https://downloadcenter.intel.com/product/80939/Graphics


Method #4

  • Go to the Library page on your Steam launcher.
  • Right-click on Age of Empires III: Definitive Edition
  • Select Properties
  • Go to the Local Files tab.
  • Click the “Verify Integrity of Game Files” button

Method #5

You should manually update or repair the Microsoft Visual C++ Redistributables. Download and install both x86 and x64 versions from the link below.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Last Updated on 20 October, 2020 9:04 am EDT

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