Some players are struggling with black screen and crashing issues in The Outer Worlds. For some reason they can't run the game. Some users have reported that they can launch The Outer Worlds, the in-game intro video plays, then then the game crashes. If you are wondering how to fix it, I have listed possible solutions to these situations.
You should keep your computer’s graphics drivers updated.
People who have an NVIDIA graphics card can download and install their new drivers here.
People who have an AMD graphics card can download and install their new drivers here.
You need to use DDU to completely uninstall the graphics drivers before install new ones.
Reboot your PC after updating.
You can verify integrity of The Outer Worlds files.
- Run the Epic Games Launcher
- Go to the Library
- Find the The Outer Worlds in the list.
- Click the "…" icon to the right of "The Outer Worlds"
- Click on the Verify
Try to exit background programs such as MSI Afterburner, EVGA Precision X1, RTSS Rivatuner, ASUS GPU Tweak II, Fraps, Discord, Skype, Keyboard&Mouse software, Nvidia GeForce Experience, AutoHotKey, script apps.
- Go to the configuration files location. Navigate to C:\Users\*username*\AppData\Local\Indiana\Saved\Config\WindowsNoEditor
If you bought The Outer Worlds from the Microsoft Store, C:\Users\*username*\AppData\Local\Packages\PrivateDivision.TheOuterWorldsWindows10_hv3d7yfbgr2rp\LocalCache\Local\Indiana\Saved\Config\WindowsNoEditor\
- Open the GameUserSettings.ini file in the WindowsNoEditor folder.
- Find the FullscreenMode in the file and set the value to 2
- Find the LastConfirmedFullscreenMode in the file and set the value to 2
- Find the PreferredFullscreenMode in the file and set the value to 0
- Find the FrameRateLimit in the file and set the value to 60.000000
- Save and Exit the file.
If you can’t see the AppData folder, click on the View, select the Hidden items
- Update your OS. In Windows 10, click on the Start icon.
- Go to Settings
- Click on the Update & Security.
- Check for updates.
- If you are using Windows 7, go to https://www.microsoft.com/en-us/download/details.aspx?id=36805
- Click on Download button.
- Select the Windows6.1-KB2670838-x64.msu
- Click on Next
- Install it after download.
Also, I suggest you update all other drivers too. (Bios, Audio, Lan, Chipset)
Especially, if The Outer Worlds crashes with black screen, Download and install the Media Feature Pack for N versions of Windows 10.
- Go to the https://www.microsoft.com/en-us/software-download/mediafeaturepack
- Select your version of Windows from the edition list.
- Click on Confirm button.
- After that, click on “64-bit Download” button
- After the download is completed, install it.
Turn off the OC (overclock) in Bios/UEFI and GPU software.
- Download the “All in One Runtimes Download” tool.
- Run the exe application.
- Click on the “Installieren” button.
- Install/repair all runtimes.
- Type the msconfig on Windows search box.
- Press Enter key
- Go to the Services tab.
- Click on the “Disable all” button.
- Finally click on the OK button.
- Restart the PC.
- Run the game.
- Simultaneously press the ALT and TAB keys.
- Open the Task Manager
- Click on Details Tab
- In the list, find the TheOuterWorlds.exe
- Right-click on the TheOuterWorlds.exe and click on the End Task.
- Finally, click on the End process button.
- Now go back to the game.
If you bought The Outer Worlds from the Microsoft Store, kill off the Xbox app. After that run the game with shortcut or launch from the Start menu.
Hope it helps. Please let us know in the comments below, whether you are still facing the issue.
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